Our client are looking for an experienced, standards-driven Head Housekeeper with passion, drive and enthusiasm.
The successful candidate will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required.
THE ROLE
As Head Housekeeper, you will be responsible for maximising the performance of the Housekeeping function to ensure the hotel remains ahead of its competitive set. Your responsibilities will also include:
- To ensure all assigned bedrooms are set up and cleaned to our clients standards
- Respond to all guest requests quickly and efficiently, taking personal responsibility to ensure guest satisfaction.
- Recruitment, training and ongoing development of your team by coaching and supporting all housekeeping team to provide consistently high standards, while continually looking to improve.
- Deliver all standards in line with internal and external audits to ensure continual improvement.
- Ensure compliance with all Health and Safety legislation.
- To manage all costs, including labour, laundry and consumables.
- Carrying out accurate and timely weekly and monthly stocktakes.
- Monitor department coverage to ensure sufficient team members are available to meet occupancy levels and that Housekeeping payroll budget is adhered to at all times.
THE COMPANY
Our client is a stylish and contemporary collection of family owned 4* boutique hotels based in Edinburgh, Glasgow, Dundee, London and Bath, operating with Customer service as the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.
BENEFITS
- Use of gym & pool facilities
- Free meals when on duty
- 50% discount in our restaurants
- Discounted room rates for staff and friends and family
- Employee of the month/year reward scheme
- Guest experience overnight stay
- Annual anniversay dinner for two
- Contributions to a Pension scheme
- Employee assistance programme
- Critical illness cover
- Cycle to Work scheme
- Spa discount
If you wish to be considered for this superb opportunity click ‘apply'. We look forward to hearing from you!
Xpress Recruitment is acting as an Employment Agency in relation to this vacancy.
All candidates registering with Xpress Recruitment will need to provide proof of identity, eligibility to work in UK and any relevant qualifications and references.