We have an exciting opportunity at our exclusive-use venue, nestled in a picturesque location with breath-taking gardens just outside Edinburgh. Come and join our prestigious property and dedicated team. We have an opportunity for an experienced Housekeeper to lead and take charge of a remarkable venue.
As the Head Housekeeper, you will have the chance to showcase your exceptional skills and expertise in maintaining impeccable standards. This role is ideal for a seasoned professional seeking a step back from a larger 5-star or luxury establishment, if you have a genuine love for hospitality, an eye for detail, and a desire to create exceptional guest experiences, we want to hear from you!
We are searching for a Head Housekeeper who possesses the skills and drive to maintain our property's high standards while continuously striving for improvement.
Discover the perfect opportunity to lead a team and display your exceptional housekeeping skills at our exclusive property, with its beautiful location and spectacular gardens, our venue provides an idyllic backdrop for guests seeking a luxurious and unforgettable experience. We are seeking an experienced Head Housekeeper who can walk into a room and instinctively know what needs to be done, while ensuring attention to detail and immediate resolution of imperfections.
As our Head Housekeeper, you will play a pivotal role in maintaining and improving our offering and standards, always seeking ways to enhance the guest experience and elevate our service to new heights. Your ability to implement policies and processes, work within budgets and foster a culture of continuous improvement will be key to your success.
The Role
·Oversee and manage the daily operations of our housekeeping department, ensuring the highest standards of cleanliness, organisation, and efficiency.
·Lead, inspire, and motivate a team of dedicated housekeeping staff, fostering a positive and collaborative work environment.
·Develop and implement cleaning protocols and procedures, ensuring strict adherence to industry standards and health regulations.
·Coordinate with other departments, such as front desk, events and maintenance, to ensure seamless communication and guest satisfaction.
·Conduct regular inspections to maintain quality control and identify areas for improvement.
·Manage inventory and supplies, optimizing budget efficiency while maintaining exceptional standards.
·Uphold a professional and welcoming demeanour, always providing exemplary customer service to guests.
·Possess exceptional attention to detail, promptly spotting imperfections and taking immediate action to resolve them.
·Continuously seek ways to improve our current product and service.
·Understand and deliver what our customers expect and desire, ensuring their satisfaction at every turn.
The Requirements
·Proven experience in housekeeping within a 5-star or luxury property.
·Excellent leadership and team management abilities, with a natural talent for inspiring and guiding others.
·Excellent attention to detail and a commitment to maintaining the highest standards of cleanliness and organisation.
·Ability to quickly identify and resolve imperfections.
·Outstanding organisational skills, enabling effective scheduling and efficient operations.
·Proactive approach to implementing policies and processes to enhance efficiency and standards.
·A mindset focused on continuous improvement, always seeking ways to enhance the customer experience.
·A flexible and adaptable approach, able to manage multiple tasks and prioritize effectively in a demanding environment.
·Excellent communication skills, both written and verbal.
·A valid driver's license and ability to drive is essential.
What we offer:
·A competitive salary in the region of £35,000, commensurate with experience and skills.
·An opportunity to work in a truly beautiful location, surrounded by stunning gardens and within close proximity to the vibrant city of Edinburgh.
·The chance to make a significant impact as a leader within a luxury establishment.
·Ongoing training and development to support your professional growth.
·A supportive and collaborative work environment that values your contribution.
If you are a dedicated professional seeking a remarkable opportunity in a truly exceptional venue, then we invite you to apply. Join our team and become a part of the magic that awaits both guests and staff at our exclusive luxury property just outside Edinburgh.
Apply today and we will be in touch, look forward to hearing from you.