The Place:
Xpress are delighted to be working with this exclusive Aberdeen hotel, in which our client is now looking to appoint a superstar Conference & Banqueting Manager for its recently acquired historic property in Aberdeen.
The Job:
In this role, you will be responsible for the Conference & Banqueting department reporting directly to the GM. Your duties will include ensuring the company core standards are consistently delivered, ensuring guest feedback continues to deliver successful results and you will also be responsible for developing your team to allow them to develop within the business.
Responsibilities
- To be confident and demonstrate high levels of leadership, maturity and professionalism at all times.
- To take ownership and follow and complete any instructions given to you by the senior Management.
- To take ownership showing passion; ensure that food & Beverage will be served by Hotel Standards and in the required time according to the Event sheet.
- To effectively manage your time and productivity whilst at work.
- To take pride and ensure that appropriate mise-en-place is prepared according to the event sheet.
- To be confident in setting up the conference room, as instructed by the events sheet, thus meeting guests expectations.
- To ensure that all conference suites are presentable, and in optimal condition
- To have pride in achieving and keeping a high standard of personal hygiene and appearance.
- To attend briefings and departmental meetings.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
- To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
- All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection.
The Person:
This is a customer-facing, hands-on role therefore you must be passionate about delivering excellent customer service. The successful candidate will demonstrate a background within a high quality, well-renowned establishment where you have possibly held management positions – preferably with Conference & Banqueting. You will be a passionate, driven, enthusiastic and ambitious individual who is eager to progress their career.
Do you have
- Leadership skills to motivate and manage your team
- The confidence to liaise with other heads of department and deliver what the client wants
- Good communication skills to find out exactly what your clients want
- Personal charm to greet organisers, hosts and VIPs and to show clients you are giving them full attention
- Excellent organisational and administrative skills
- A cool head to deal with last-minute requests and problems
The Rewards:
Our client is offering a starting basic salary of £28k+ along with other company benefits
- Career progression
- Free meals on shift
- Discounts on stays, food and beverages at all other global properties
Xpress Recruitment is acting as an Employment Agency in relation to this vacancy.
All candidates registering with Xpress Recruitment will need to provide proof of identity, eligibility to work in the UK and any relevant qualifications and references.