Costa named UK's favourite coffee spot

by XPRESS, 27 February 2019

Costa Coffee, which is owned by Coca-Cola, has been voted the UK’s favourite coffee shop chain by Allegra’s independent panel of more than 3,120 consumers for the ninth year running.

The UK coffee shop market entered its 20th consecutive year of growth in 2018, with the branded coffee shop segment continuing to outperform rivals amid a challenging economic environment.

Allegra said growing demand for experience-led hospitality had enabled coffee shops to offset recent challenges on the UK high street.

As consumers expand their tastes and refine their coffee knowledge, coffee shops have catered to this growing interest, it added.

The independent panel also voted Costa Coffee as the UK’s most ethical coffee shop, pointing to the company powering its roastery with 100% renewable energy, diverting more than 7,000 tonnes of waste from landfill and removing 45 million plastic straws from its 2,600-plus stores.

Costa Coffee managing director, UK and Ireland Jason Cotta said: “We are delighted to be named the UK’s favourite coffee shop for the ninth consecutive year.

It’s also incredibly rewarding to have been recognised for our sustainability work.

This fantastic achievement means a great deal to us, having been voted for by our valued customers.

A huge thank you to our talented and dedicated baristas.”

Allegra founder and chief executive Jeffrey Young added: “Achieving this accolade for the ninth year running shows Costa Coffee resonates with British consumers up and down the country. It is a brand that is part of the fabric of British lifestyles.”

Article credit: Propel info